Crisis Leadership Creating Opportunities

Presented by Marketing and Media Network

Crisis Leadership Creating Opportunities

Presented by Marketing and Media Network


With the tourism and hospitality sector hit hard this year, President of Wharf Hotels, Dr. Jennifer Cronin will discuss how crisis leadership can create opportunities.

Together with Chief Executive of AustCham Hong Kong, Jacinta Reddan, join us for lunch at the Murray Hotel and hear first hand how our experts managed through crisis and led business through what has been challenging year so far.

Join us on Friday, 13 November from 12:30-2pm, with registration opening at 12pm.


Please note: The views, thoughts, and opinions expressed by the speaker(s) belong solely to the speaker, and are not representative of the Australian Chamber of Commerce in Hong Kong.


Fri, November 13, 2020


12:00 PM - 02:00 PM



Niccolo Room 6-8, Level 25, 22 Cotton Tree Drive, Central, The Murray Hong Kong


Member: $500.00

Non-Member: $700.00


Dr. Jennifer Cronin
President | Wharf Hotels

An Australian, Dr Cronin was appointed President of Wharf Hotels (formerly Marco Polo Hotels) in February 2016, after serving as Vice President Sales & Marketing from 2014. Previously, she held various senior marketing and operational positions in leading international hotel groups including Hyatt International, Ritz-Carlton and Dusit International.

Her initial remit at Wharf Hotels was to launch the new luxury hotel brand, Niccolo and open the first of the luxury portfolio, Niccolo Chengdu in 2015. The brand has been internationally acclaimed and has set the benchmark for openings in Chongqing and Changsha respectively, with Niccolo Suzhou to follow in 2021. The opening of the Hong Kong flagship property in 2018 in the conservation project, The Murray, a Niccolo Hotel, has already gained global recognition for this iconic landmark building.

Her commitment to professional development and supporting future hoteliers is evidenced with her appointment to Chairperson of Hong Kong Polytechnic University’s Industry Advisory Committee for the School of Hotel and Tourism Management, as well as Griffith University’s, (Hong Kong) Industry Committee and the Advisory Board of Bond Business School, Bond University and their HK Alumni Committee.

Jacinta Reddan | Moderator
Chief Executive | AustCham Hong Kong

Jacinta has spent the bulk of her career advising corporations, C-suite executives and Government Ministers through crises. She also spent close to five years as Regional Public Relations and Promotions Manager, Asia, for (now) Tourism Australia during the opening up of the China leisure tourism market to Australia. 

She has spent most of the past decade in asset management for multi-billion dollar global fund managers, heading regional marketing and communications functions.

Jacinta was appointed Chief Executive of Australia’s largest international chamber, the Australian Chamber of Commerce in Hong Kong in 2017 after many years’ association with the chamber. The chamber actively leads dialogue on a range of key issues affecting corporates including innovation, sustainability, disruption and change.

She has advised on a number of major Australian and regional corporate issues and crises, and serves on the advisory board of Sapien Cyber, an Australian-based company with world-leading technology providing cybersecurity solutions for critical infrastructure. The board is chaired by former Australian Defence Minister Stephen Smith and Obama’s former National Security Adviser James Clapper has recently joined.